Pre-Sales - Open Ticket

Our servers were affected by OVH fire.

Due to major oversight in our disaster recovery plan, we’ve lost client data between 20th of January 2020 and 10th of March 2021.

Data in your client portal may not be up-to-date. We’re deeply sorry for this situation, but our team is working as fast as possible to recreate all missing data.

Due dates of your current products, new orders and custom integration files will be added soon. In case you need urgent access into missing files, please contact our team using dedicated support department.

All tickets are lost and won't be recreated, if you had unanswered request, please re-create it.

Our servers were affected by OVH fire.

Due to major oversight in our disaster recovery plan, we’ve lost client data between 20th of January 2020 and 10th of March 2021. Login into client portal for these customers is currently unavailable. Please contact with us, to retrieve access into your account and files, using dedicated support department.

If you're customer, which was registered before 20th of January 2020, you can simply login into your account, however your data may not be up to date.

We’re deeply sorry for this situation, but our team is working as fast as possible to restore your access, and recreate all missing data.

All licenses are operating without any interruption.